Cragg started out at Duke as an Assistant SID, then moved up to Head SID. From there he was the DOBO (like Chris Huey now). He oversaw most aspects of the Duke basketball program, but your correct Coach K made most, if not all of the decisions pertaining to his program. After that stint, he moved over to the Iron Duke fundraising area and also chaired most of the athletic facility improvements . Because of his fundraising at Duke basketball (which at Duke, the $$$ roll in with each yearly achievement in the hundred of millions along with hefty NCAA and ACC revenue) and his vision for facility upgrades and improvements there were probably two of the main reasons he was hired at SJU. What he accomplished at Duke, with all of the money available was amazing.
Now fast forward to SJU, where athletic fundraising has always been poor, our NCAA revenue is only small shares from the Big East units, gate revenue has dropped along with season ticket money. When Cragg first arrived, he hired an outside athletic architect and design company to completely remodel and redesign each and every athletic facility on campus. It was a major project, lasting over 12 months and costing upwards of $200K. The total final cost of all these projects, many completely reconstructed, amounted to between 200-300 million (that price take was 4 years ago, might be 4-500 mil now with inflation) and it would have brought SJU from the bottom of Conference school facilities to near the top! Work would be completed in stages over a 3-5 year period. It was approved by athletics senior staff and presented to BOT where they approved the project, BUT held off on financing this project. I was told Cragg had to fundraise the majority of the project. Then came Covid and it completely, like everything else in the world, shut down the project. SJU has been left with only small facility improvements like new lax team room and a few other small cosmetic upgrades. I do feel sorry for Cragg as he did come here with great vision for athletics, but between Covid and continued poor athletic performances, has hindered his attempt to get us out of the doldrums we are now in. He must be frustrated to no end. He is well aware of our basketball facility shortcomings as well, and in his eyes, unexpected poor performance both with Anderson and the team he assembled. I’m sure by now he was expecting a few NCAA’s, sold out Carnesecca Arena and 10k plus attendance at each MSG game. Not sure if he can right the ship, or rusting battleship, or whatever our program was recently call on ESPN.