I don't like Muschnik either, including most of what was in this article, but that bit I found interesting.
Mike's biggest problem is he doesn't listen often. He is distracted by something (lately his iPhone) and if a caller gets off to a rough start he further tunes them out and dismisses them like this. But as we always say. He continues to get ratings thru the roof and we all tune in.
The main thing that protects him is that in NY, when you argue sports, whether in a bar, or when we were kids in a playground (do kids today even know what the culture of a playground was?) you'd argue, be dismissive, and often offensive. New Yorkers don't get too put off by his fat, smug, know-it-all-without-much-basis attitude. For me it's hard to value his expertise, since he almost always does not possess any innate knowledge of the game, experience as a former athlete as a collegiate or pro, that would justify his rebuttal. In short, he's just another fat arrogant kid who kibitzed from the sidelines without ever having played.