I am likely wrong but:
There a difference between people in ticket sales and the people who fulfill ticket orders. On the ticket sales side:
1) This should have been listed and offered as part of the season ticket order renewal. To check a box $20 for charity my guess is 80% would buy.
2) emails to season ticket holder re the exhibition game w a link to tickets.
3) Instead of a whiney X msg about lack of ticket sales for an exhibition, what about a blitz on facebook, instagram, LinkedIn, Threads, etc.
All i do know is i get a ton of sju emails but dont recall anything about this game.