Well was I wrong. Not only did I hear back right away, I got an immediate E Mail from Ed Kull, (very nice one too!!) who he got some other people involved and I got follow up telephone calls trying to help.
For whatever reason even though my MYJOHNNIES Account said ZERO, it isn't zero, it is quite a bit more than zero. As not being a Full STH last season it defaults to ZERO for now (I think), they didn't explain that, but whatever.
Here's the deal, Full STH, get Points and then for every point, there is a 4X multiplier for each donation or contribution you make to StJ Athletics directly and 2X for donations to University-wide contributions. My Points will get established once the full STHs get squared away, and as a renewing MSG-only season ticket holder, my Points will help with Seat location at the Garden. I'm told 114 is not a high priority location and so I will more than likely be offered in 114 or they said much better 100 level seats. I did find out that years-ago donations don't get tracked, and buying season tickets (Garden-only) directly from the Garden (back in the day) counts for nothing.
I'm going to compliment the Development Office and Athletic Department on customer service with quick e mails and telephone calls and follow up.
Go Eddie Kull. It starts from the top down.